Contact ViennaPass

We welcome questions, corrections, and feedback about our Austrian vignette guides. Our team reviews all messages and aims to respond within 2 business days. For urgent matters, please indicate this in your message subject.

Send Us a Message

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Contact Information

ViennaPass
Linzer Gasse 12, 5020 Salzburg, Austria

Phone: +43 662 345 678
Email: [email protected]

Response Times

General Enquiries
Within 2 business days
Content Corrections
Within 5 business days
Urgent Matters
Mark as URGENT in subject

Complaints and Appeals

If you have a complaint about our content or service, please email us with "COMPLAINT" in the subject line. We will acknowledge receipt within 1 business day and provide a full response within 10 business days.

For complaints about ASFINAG fines or vignette enforcement, contact ASFINAG directly at www.asfinag.at or call their customer service line.